And you thought that only the Empire Strikes Back? Not so. A band called Sons of Maxwell has struck back at United Airlines for tossing an expensive guitar out on the tarmac and breaking it.
The video tells the tale far better than I could ever hope to do. Hats off to this group, Sons of Maxell, for giving consumers hope. Too many companies just give half rate services and then blow you off when you complain. All too often, entry level clerks tell us no without bothering to even investigate.
In the case of Sons of Maxwell, we might speculate on who got fired at United after this video hit Youtube.com and all the cable news shows. No one wants to be the star of this group’s complaint list!
Not all of us are in the position of being able to create our own videos. What other means do consumers have to right the wrongs of the various companies we have to deal with? Any good get even stories out there?